Please read these Terms & Conditions carefully before registering an account or using any service on sr966. By accessing the platform, you confirm that you have read, understood, and agreed to be bound by these terms in their entirety.
Before you read the full document, here are six principles that shape the sr966 player relationship.
sr966 is strictly for adults aged 21 or older who are resident in Indonesia. Age and identity verification (KYC) is mandatory before any withdrawal can be processed.
Each individual may hold exactly one sr966 account. Duplicate accounts will be suspended and balances forfeited. Your account details must match your official government-issued ID.
Minimum deposit is Rp 50.000. Withdrawals are processed only to verified accounts matching your registered identity. No fees are charged by sr966 on standard bank transfers.
All promotions display their wagering requirements, minimum deposit, validity period, and eligible games before you opt in. Claiming a bonus constitutes acceptance of its specific terms.
You are responsible for keeping your password confidential. sr966 will never ask for your password via chat or email. Report any suspected unauthorized access to support immediately.
sr966 reserves the right to apply responsible gaming restrictions — including deposit limits or self-exclusion — where we identify signs of problem gambling, regardless of player consent.
Important: These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Member", "User", "Player") and sr966 ("Platform", "we", "us", "our"). If you do not agree to any part of these Terms, you must immediately discontinue use of the sr966 platform.
The following terms, when used in this document, carry the meanings set out below:
2.1 You must be a resident of Indonesia and at least 21 years of age to register an Account or use any service on sr966. By creating an Account, you confirm under your own declaration that you meet this requirement.
2.2 sr966 services are not available to residents of Restricted Territories. If you access the Platform from outside Indonesia, you do so at your own legal risk. sr966 accepts no liability for consequences arising from such access.
2.3 The following categories of person are ineligible to register:
Age Restriction: sr966 takes its 21+ policy seriously. Underage gambling is strictly prohibited. Any Account found to be registered by a minor will be immediately closed, all funds forfeited, and the matter reported to relevant authorities where required.
3.1 Each individual is permitted to hold one Account only. Creating multiple accounts — whether under your own name, an alias, or through a third party — is strictly prohibited and will result in permanent suspension of all associated accounts and forfeiture of all balances.
3.2 During registration, you must provide accurate and complete information, including:
3.3 You are solely responsible for maintaining the confidentiality of your Account credentials. Any action taken through your Account is deemed to be yours. If you suspect unauthorized access, you must notify sr966 support immediately at [email protected].
3.4 sr966 reserves the right to reject any registration application without providing a reason.
4.1 All Members are required to complete KYC verification before their first withdrawal is processed. KYC may also be triggered by unusual account activity, large deposit volumes, or routine compliance reviews.
4.2 Required KYC documents include:
4.3 KYC reviews are typically completed within 10–15 minutes during business hours (09:00–22:00 WIB). Complex cases may take up to 48 hours.
4.4 Submitting fraudulent, altered, or misrepresenting documents is a criminal offence. sr966 will immediately close the Account, forfeit all funds, and refer the matter to the relevant authorities.
Your KYC documents are processed and stored in compliance with sr966's Privacy Policy. They are never shared with third parties except where required by law or our licensing obligations. See our Privacy Policy for full details.
5.1 All deposits are processed in Indonesian Rupiah (IDR / Rp). The minimum deposit amount is Rp 50.000. Maximum single deposit limits vary by payment method and are displayed at the point of deposit.
5.2 sr966 accepts deposits via the following methods:
5.3 Deposits are credited to your Account balance in real time during normal banking hours. Off-hours transfers may take up to 15 minutes depending on the originating bank's processing schedule.
5.4 sr966 does not charge deposit fees. Any fees levied by your bank or e-wallet provider are the Member's sole responsibility.
5.5 Deposits must originate from a payment account registered in the Member's own name. Third-party deposits are strictly prohibited and will result in Account suspension and refund procedures.
5.6 sr966 reserves the right to request proof of deposit source at any time as part of anti-money-laundering (AML) compliance procedures.
6.1 The minimum withdrawal amount is Rp 50.000. There is no maximum withdrawal limit for fully verified Members, subject to daily processing capacity.
6.2 All withdrawals are processed to the bank account or e-wallet registered to the Member's verified sr966 profile. Withdrawals to third-party accounts are not permitted under any circumstances.
6.3 Withdrawal processing times:
6.4 sr966 does not charge withdrawal fees. Bank-side charges, if any, are the Member's responsibility.
6.5 Withdrawals may be held pending KYC completion, active bonus wagering requirements, or compliance review. sr966 will notify Members of any hold and its estimated resolution time.
6.6 In the event that winnings are determined by sr966 to have resulted from a technical error, system malfunction, or fraudulent activity, sr966 reserves the right to void those winnings and reverse the associated withdrawal request.
7.1 All bonus offers available on sr966 — including the welcome bonus, reload bonuses, cashback, free spins, and referral rewards — are subject to specific terms published at the time of each promotion. Those specific terms supplement and form part of these general Terms.
7.2 Wagering Requirements: Bonus funds must be wagered the number of times specified in the applicable promotion before they become withdrawable. Wagering requirements range from 1× to 30× depending on the promotion type. The precise requirement is displayed on each offer's dedicated page.
Free spin winnings are credited as bonus funds subject to the wagering requirement specified in the applicable promotion. Free spins not used within the stated validity period will expire without replacement.
sr966 is committed to transparent bonus terms. All wagering requirements, minimum deposits, validity periods, and eligible game lists are displayed in full before you claim any offer. If you have any questions about a specific promotion, contact support before opting in.
8.1 All games on sr966 — including sports betting, live casino, togel (Indonesia's traditional numbers lottery), slots, and sabung ayam (live cockfight betting) — are governed by their individual game rules, which are available within each game lobby.
8.2 In the event of a discrepancy between a displayed result and the sr966 system record, the system record will be treated as definitive.
8.3 sr966 uses independently certified Random Number Generator (RNG) technology for all non-live games. RTP percentages for all slot titles are disclosed in the game information panel.
8.4 Mix parlay (accumulator) bets require all selections to win for the combined payout to be awarded. Partial wins are not paid unless specifically stated in the applicable market rules.
8.5 In the event of a technical failure during a game round or live event, sr966 will make every reasonable effort to resolve the bet according to available data. Where resolution is not possible, bets will be voided and stakes returned.
8.6 sr966 reserves the right to void any bet placed after an event's outcome is known ("late bets") or placed at odds that were the result of a manifest technical error.
The following actions are strictly prohibited on the sr966 platform and will result in immediate Account suspension, forfeiture of balance, and may result in legal proceedings:
10.1 All content on the sr966 Platform — including but not limited to software, design, graphics, text, game assets, trademarks, and logos — is the intellectual property of sr966 or its licensed suppliers and is protected by applicable intellectual property law.
10.2 Members are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for personal entertainment purposes only. This licence does not permit copying, reproducing, distributing, or creating derivative works from any Platform content.
11.1 To the maximum extent permitted by applicable law, sr966's total liability to any Member arising from or in connection with use of the Platform shall not exceed the total deposits made by that Member in the 30-day period immediately preceding the claim.
11.2 sr966 shall not be liable for:
11.3 The Platform is provided "as is" and "as available". sr966 makes no warranties — express or implied — regarding uninterrupted access, error-free performance, or fitness for any particular purpose.
12.1 sr966 reserves the right to suspend or permanently close any Account, without prior notice, where there is reasonable suspicion of:
12.2 Members may request voluntary Account closure at any time by contacting support. Any withdrawable balance will be returned to the Member's verified bank account following satisfactory completion of outstanding KYC checks.
12.3 Self-exclusion requests are processed as Account closures and are governed by sr966's Responsible Gaming Policy. See our Responsible Gaming page for details.
13.1 sr966 is committed to promoting responsible gambling. All registered Members have access to the following tools, available in the Account dashboard:
13.2 Once a deposit or loss limit is reduced, the change takes effect immediately. Increases to existing limits take effect after a 24-hour cooling-off period.
13.3 Adults only. You must be 21 or older to use sr966. Persons under 21 found to have registered an Account will have that Account closed and all funds forfeited.
13.4 For further information on responsible gambling, self-assessment tools, and external support organisations, please visit our dedicated Responsible Gaming page.
14.1 The collection, storage, and processing of your personal data is governed by sr966's Privacy Policy, which forms part of these Terms by reference. By registering an Account, you consent to the data practices described in that policy.
14.2 sr966 will not sell your personal data to third parties. Data may be shared with payment processors, KYC verification partners, and regulatory bodies where required by law.
14.3 You may request access to, correction of, or deletion of your personal data by contacting support. Please refer to our Privacy Policy for full details.
15.1 sr966 reserves the right to amend, update, or replace these Terms at any time. Material changes will be communicated to Members via the registered email address and/or a notice displayed prominently on the Platform at least 7 days before the change takes effect.
15.2 Continued use of the Platform after the effective date of any amendment constitutes acceptance of the revised Terms. If you do not accept the revised Terms, you must cease using the Platform and request Account closure.
16.1 These Terms shall be governed by and construed in accordance with the laws applicable to sr966's licensing jurisdiction. Any dispute arising from these Terms that cannot be resolved through sr966's internal complaints procedure shall be submitted to binding arbitration under the rules of the applicable international arbitration body.
16.2 Nothing in this clause limits sr966's right to seek injunctive or other equitable relief in any jurisdiction where such relief is available to protect its intellectual property or confidential information.
16.3 If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
For questions, complaints, or formal correspondence regarding these Terms, please contact the sr966 compliance team. All formal notices must be submitted in writing to the following:
sr966 Compliance & Support
Email (plain text — not a link): [email protected]
Support hours: 24 hours a day, 7 days a week (including Idul Fitri and Indonesian Independence Day)
Response time: Live chat within 2 minutes; email within 4 hours.
For responsible gaming concerns specifically, please visit our Responsible Gaming page where dedicated tools and escalation contacts are available.
Our FAQ covers the most common queries about accounts, deposits, withdrawals, and bonuses. Our Responsible Gaming page details all the tools available to help you stay in control.